Active listening

Why it is so important to listen actively: You’re not listening. Here’s why. There’s an unconscious tendency to tune out people you feel close to because you think you already know what they are going to say.

Difficult conversations

This site contains useful tips for having a difficult conversation. We recommend that if you’re worried about someone, you try talking to them. It’s okay if you’re not an expert – just listening can help someone work through what’s on their mind. SHUSH tips

Active Listening

Imagine a library full of human books… The Human Library Organisation is using this idea to promote social change. Their aim is to build a positive framework for conversation that can challenge stereotypes and prejudices through dialogue. And… They achieve this by putting real people on loan for readers! You can meet their “books”: And […]

Active listening

A key communication element (and tool) when mentoring is ‘active listening’. Carlo Rogers, Psychologist and ‘inventor’ of the person-centred (or humanistic) approach, has written extensively on the topic. Below you find a summary of the ‘basics of active listening’ – taken from his article ‘Active Listening’, written together with Richard E. Farson. Rogers and Farson (1987) […]