Tag: problem solving

Written by Sandra Abegglen

Group dynamics

When mentoring groups, it is important to think about the dynamics at work within the (mentee) group. Bruce Tuckman (1965) has carried out research into the theories of group dynamics. He developed a theory called ‘Tuckman’s stages of group development’ (Tuckman 1965) which is useful for understanding what forces are at work when people are supposed […]

Written by Sandra Abegglen

Challenging situations

In the mentoring process, things not always run smoothly. Challenging situations can occur. Here are some tips and hints how to handle such situations. Put the mentee at ease… Stay calm (take a deep breath) Use body language to communicate attentiveness/openness Let the mentee do the talking (‘letting off steam’) Avoid judgmental statements such as […]