Difficult conversations

This site contains useful tips for having a difficult conversation. We recommend that if you’re worried about someone, you try talking to them. It’s okay if you’re not an expert – just listening can help someone work through what’s on their mind. SHUSH tips


In our mentor sessions we talked a lot about teamwork… Here is a software – CATME – that helps students to ‘function effectively in teams’ and ‘support facultys as they manage their students team experiences’. That’s what the firm says about their product: CATME SMARTER Teamwork is a system of secure, web-based tools that enable instructors to […]

Encouraging others

Yesterday, I came across this blog post – and it reminded me on how much we all rely on positive feedback – and encouragement by others. See: http://twowritingteachers.wordpress.com/2014/10/17/positive-post-it-day/ So… Why not leave some positive notes for your mentees – or encourage them to write something positive for each other? It only takes a stack of post-it […]

Using digital media in the mentoring process

As part of their peer mentoring programme, mentors have engaged with digital media and online learning tools – together with their mentees and also on their own. Here is an example by one mentor who has produced fictive online profiles of students. Anna: http://www.voki.com/pickup.php?scid=10803747&height=267&width=200 MO: http://www.voki.com/pickup.php?scid=10804007&height=267&width=200 Jessie: http://www.voki.com/pickup.php?scid=10803887&height=267&width=200 Rashid: http://www.voki.com/pickup.php?scid=10803714&height=267&width=200 Sebastian: http://www.voki.com/pickup.php?scid=10804087&height=267&width=200 Jasmine: http://www.voki.com/pickup.php?scid=10804053&height=267&width=200 Emily: http://www.voki.com/pickup.php?scid=10804113&height=267&width=200 A nice way of reflecting on […]

Supporting mentees – Constructive feedback

Supporting mentees does also mean providing constructive feedback. Last week, mentors attended mentees’ presentations where mentees presented their findings on formal and informal learning spaces across the University. Below some visual impressions of those presentations. Effective feedback is (London 2014): Clear Specific Frequent Immediate Relevant Dynamic It is constructive when is offers concrete information that can be […]

Active listening

A key communication element (and tool) when mentoring is ‘active listening’. Carlo Rogers, Psychologist and ‘inventor’ of the person-centred (or humanistic) approach, has written extensively on the topic. Below you find a summary of the ‘basics of active listening’ – taken from his article ‘Active Listening’, written together with Richard E. Farson. Rogers and Farson (1987) […]